Contact Us

Get in Touch

We'd love to hear from you! Whether you have questions about our products, need styling advice, or want to share your SENZA experience, we're here to help.

Contact Information

Email: senza.hairshop@gmail.com

Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM CET

We typically respond within 24-48 hours.

Frequently Asked Questions

Q: What is your return policy?
A: We want you to be completely satisfied with your SENZA products. If you're not happy with your purchase, please contact us within 14 days of receiving your order.

Q: Do you ship internationally?
A: Yes! We ship to most countries in Europe. Shipping costs and delivery times vary by location.

Q: How do I care for my SENZA styling tools?
A: Always unplug your tools after use and allow them to cool completely. Clean the exterior with a soft, dry cloth. Never immerse in water. Store in a cool, dry place.

Q: Are your products covered by warranty?
A: All SENZA products come with a manufacturer's warranty. Please contact us for specific warranty details.

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SENZA - Where style meets care.